What is the warranty of the Redring Powerstream ?
Two years manufacturers warranty!
Will the Redring Powerstream supply two basins simultaneously?
Yes, however please make sure that the head is the same at each outlet if they are to be used at the same time. The pipe runs must be the same length, if not then one outlet will take all the hot water!
Will the Redring Powerstream supply a basin or sink mixer taps?
Yes, however Redring recommend that you use ¼ turn lever control spray taps
Is the Redring Powerstream suitable for a shower supply?
Yes the Redring Powerstream range are suitable for supplying a shower, however they are not suitable for shower mixers, they must be used with the Redring Shower Mixing Kit
Can the Redring Powerstream be installed anyway up?
The Redring Powerstream range can be installed upright or lengthways whichever is convenient for plumbing and wiring!
What side is the cold water inlet on the Redring Powerstream?
The cold water inlet is on the right hand side as you look at it installed on the wall!
Can the Redring Powerstream be installed above or below the sink or basin?
The Redring Powerstream range can be installed under or over the sink or basin!
Do I need any accessories for the Redring Powerstream?
No accessories required. The Redring Powerstream just needs a water isolator valve that is supplied with the unit. However if a non-return valve is fitted in the inlet feed to the Powerstream then the installation should include a 3.5bar pressure reducing valve and a 6bar pressure relief (expansion) valve!
I have very high water pressure will this affect the Redring Powerstream`s performance?
The Redring Powerstream instant water heaters have an inbuilt water stabiliser so it will regulate fluctuating water pressures ranging from 0.7bar up to 10.3bar. The water isolator or service valve supplied can also be used to regulate the inlet water pressure this will reduce the cold water inlet flow and will help increase the water temperature at the tap. If you are unsure of your cold water supply pressure you can ask your water supplier to check this for you free of charge!
I have a 13amp power supply will the Redring Powerstream be suitable?
No the Redring Powerstream, 9.5kW requires 40amp, 10.8kW requires 45amp and the 12kW requires a 50amp supply, please note each water heater requires an independent power supply!
Can you fit a UK 13amp plug to the Redring Powerstream water heater?
No all instant water heaters must be installed by a competent electrician and for safety reasons they must be hard wired to a suitable power supply!
What size cable do I need for the Redring Powerstream water heaters?
The 9.5kW and 10.8kW requires to 10mm2 cables and the Redring 12kW requires 10mm to 16mm2, always seek advice from a qualified electrician!
What is the maximum cable size the Redring Powerstream will accept?
Maximum cable size the Redring Powerstream will accept is 16mm2!
I dont have a mains water supply can I use the Redring Powerstream water heater?
No the Redring Powerstream must be connected to the mains water supply only!
I have a problem with lime scale will the Redring Powerstream be suitable?
The Redring Powerstream has been designed to operate efficiently with all mains water supplies!
Do you have spare parts for the Redring Powerstream water heater?
Yes we carry spares for the Redring Powerstream water heaters, please call our sales team on 01977 663331 for any enquiries!
What pipe fittings do I need for the Redring Powerstream water heater?
The Redring Powerstream pipe fittings are standard UK fittings, your installer will need 2 x 15mm compression fittings to connect the inlet and outlet pipes. The Redring Powerstream is supplied with a cold water isolating compression fitting!
Can I install the Redring Powerstream in an outbuilding that is not heated?
Redring do not recommend that the water heater is installed in a room where it may be subject to freezing!